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Privacy Policy for MecHub

Last Updated: June 2026

Welcome to MecHub ("we," "our," or "us"). We are committed to protecting your personal information and your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application to book doorstep bike and car servicing.

1. Information We Collect

To provide seamless and efficient doorstep vehicle servicing, we need to collect certain information from you.

A. Information You Provide to Us

Account Details

Your name, email address, phone number, and profile details.

Vehicle Information

Make, model, year, fuel type, registration/license plate number, and service history of your bike or car.

Address Details

Your home, office, or real-time location addresses where the doorstep servicing will take place.

Payment Information

Payment details processed securely via integrated third-party payment gateways. We do not store your raw credit/debit card details on our servers.

B. Information Collected Automatically

Location Data

With your permission, we collect precise or approximate location data from your mobile device to match you with nearby service mechanics and track their arrival at your doorstep.

Device and Usage Info

Your IP address, device type, operating system, and app performance analytics.

2. How We Use Your Information

We use the collected data to run a smooth, reliable doorstep operation:

Service Delivery

To dispatch mechanics to your exact location and accurately service your specific vehicle.

Communication

To send you updates on your mechanic's arrival time, service status, invoices, digital job cards, and customer support messages.

Safety and Security

To verify user accounts, prevent fraudulent bookings, and ensure the safety of both our customers and our service partners.

App Improvement

To analyze how the app is performing and fix technical issues.

3. How We Share Your Information

We respect your privacy and do not sell your personal data. We only share it to facilitate the doorstep service:

With Service Technicians

We share your name, phone number, vehicle details, and service address with the assigned mechanic so they can navigate to your location and complete your booking.

With Third-Party Providers

We share data with secure payment processors, SMS/notification gateways, and map service providers (like Google Maps) to enable navigation.

For Legal Reasons

If required by law, regulation, or legal process, we may disclose your information to protect our rights or the safety of our users.

4. Data Security

We implement robust security measures to protect your data from unauthorized access, loss, or alteration. However, please remember that no method of transmission over the internet or mobile network is 100% secure.

5. Your Privacy Rights and Choices

Location Services

You can opt-out of location tracking through your phone's settings at any time, though this will limit the app's core doorstep functionality.

Account Access & Deletion

You can review or change your account profile data directly in the app. You also have the right to request the permanent deletion of your account and personal data.

Marketing Opt-Out

You can unsubscribe from promotional emails or SMS messages by following the "unsubscribe" link or instructions in those communications.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. We will notify you of any major changes by posting the new policy in the app or sending a notification.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us:

Customer Support Email

Get in touch with us at: machub201@gmail.com